Privacy Policy
How we handle information collected through this website.
Last updated: July 17, 2026
Who we are
MedBillPartner, Inc. ("MedBillPartner," "we," "us," or "our") provides medical billing and revenue cycle services to health centers, clinics, and physician groups in Southern California. This Privacy Policy explains how we handle information collected through this website.
Protected health information is handled separately
This policy covers this website only. It does not govern protected health information (PHI) that we process on behalf of our clients. When we perform billing services, we act as a HIPAA Business Associate of the healthcare organization that holds the relationship with the patient. Our handling of PHI is governed by HIPAA and by the Business Associate Agreement we sign with that client, not by this website policy.
If you are a patient looking for information about your own medical records, billing statements, or privacy rights, please contact your healthcare provider directly. They are the covered entity and hold that relationship with you.
Please do not submit patient information or any protected health information through the forms on this website. These forms are intended for business inquiries from healthcare organizations.
Information you provide to us
When you complete a form on this site, request a consultation, or contact us, we may collect:
- Your name and work email address
- Your organization name, organization type, and county
- Your phone number, if you choose to provide it
- Business details you choose to share, such as your practice management or EHR system, your current billing arrangement, your primary billing challenge, and approximate claim volume
- Anything else you include in a message to us
Information collected automatically
Like most websites, we may automatically collect limited technical information when you visit, including your IP address, browser type and version, device type, the pages you view, the page that referred you, and the dates and times of your visit. This information helps us understand how the site is used and keep it secure.
Cookies and analytics
We may use cookies and similar technologies, including third-party analytics services, to understand how visitors use the site and to improve it. Most browsers let you refuse or delete cookies through their settings. Disabling cookies may affect how parts of the site function.
How we use information
We use the information described above to:
- Respond to your inquiry and communicate with you
- Prepare for and schedule a consultation you request
- Provide, operate, and improve our services and this website
- Maintain the security, integrity, and performance of the site
- Comply with our legal and contractual obligations
How we share information
We share information only as needed to run our business:
- Service providers. Vendors who help us operate the site and communicate with you, such as hosting, analytics, and email providers, and only for those purposes.
- Legal requirements. When required by law, subpoena, or other legal process, or to protect our rights, safety, or property.
- Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this policy.
We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.
How we protect information
We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Information you submit through this website is business contact information and should not include patient data.
How long we keep information
We keep information for as long as needed for the purposes described in this policy, including to respond to your inquiry, maintain business records, and comply with our legal obligations. When information is no longer needed, we dispose of it appropriately.
Your choices
You may ask us to stop sending you communications at any time by contacting us using the details below. Subject to applicable law, you may also request access to, correction of, or deletion of the personal information we hold about you.
California privacy rights
If you are a California resident, California law may give you the right to:
- Know what categories of personal information we collect and how we use and disclose it
- Request access to the specific personal information we have collected about you
- Request correction of inaccurate personal information
- Request deletion of your personal information, subject to legal exceptions
- Opt out of the sale or sharing of personal information. We do not sell or share personal information as those terms are defined under California law.
- Not be discriminated against for exercising these rights
To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding.
Children’s privacy
This website is intended for healthcare organizations and business contacts. It is not directed to children under 13, and we do not knowingly collect personal information from children.
Links to other sites
This site may link to third-party websites, including government and payer resources. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their policies.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. Your continued use of the site after changes are posted means you accept the updated policy.
How to contact us
Questions about this Privacy Policy can be directed to:
MedBillPartner, Inc., 1661 North Raymond Avenue, Suite 295, Anaheim, California 92801
Phone: 714-522-2001
Fax: 714-522-7503
Hours: Monday to Friday, 8:00 AM to 5:00 PM
Or use our contact form.